An Approach To Proactive Improvement In Established QC Laboratory Processes

By Joe Christensen, Senior Director QC, Commercial QC Lab, Jay Sapp, Director Operations, and Gregg Nicholson, QC Process Improvement Specialist, Societal™ CDMO

Ongoing systematic vigilance and focused mitigation build efficiency and prevent error. Proactively uncovering issues and resolving human errors to avoid defects in our QC labs is a priority. While it may sound simple, this activity is actually very complex. It is both complicated and vital to gather multiple layers of information and analyze it in a meaningful way that supplies evidence to drive stepwise improvements. Learn more about our reliable, systematic, data-gathering approach that helps us build efficiencies and future-proof processes to serve our clients better.