Technology And Innovation: Developing Virtual Audits To Continue Supporting Clients Throughout The Pandemic

By Barbara Ost, Divisional Vice President for Quality Compliance & Regulatory Affairs, Sharp

Technology is key to continuing business as usual throughout the pandemic wherever possible. This means being creative and adaptable, pushing the potential of technology and exploring new ways of working you can continue to support your clients.

We quickly identified that virtual auditing and online tours of our facilities would be essential for our clients to continue business as usual, as the lockdown prevented them from travelling and visiting sites. The virtual experience allowed Sharp to continue to support new clinical trials and launch commercial products with minimal disruption, with the added benefit of lowering the associated cost and time spent by clients on auditing.

Given the success of our virtual audits, for both Sharp and clients alike, it is very likely that they will continue to be offered and will become part of the ‘new normal’.