Newsletter | January 13, 2026

01.13.26 -- Customer Service As Important As Capacity And Capability

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All key players - CMOs, CDMOs, pharmaceutical companies, service and equipment vendors, government and institutions - convened in one place to participate at the Pharmaceutical Manufacturing and Packaging Congress (PHARMAP) 2026 on 20-21 April. This event is set to shape the future of the industry. Located in Amsterdam, the Congress leverages its position in the heart of the pharmaceutical cluster.

INDUSTRY INSIGHTS

What's The Greatest Risk For CDMOs Ahead?

Economic volatility, regulatory uncertainty, and capacity constraints pose major risks to CDMOs, threatening growth, profitability, and long-term sustainability in an increasingly competitive global market.

Tech Transfer: 8 Typical Stumbling Blocks To Avoid

Optimize your biopharmaceutical technology transfer by prioritizing clear communication, thorough training, and strategic planning to ensure success.

Securing A Treatment Through Grit And Collaboration

Discover how one family defied the odds — bringing a lifesaving gene therapy from idea to treatment in just 14 months after a devastating rare disease diagnosis.

FEATURED EDITORIAL

Customer Service As Important As Capacity And Capability

At times the predominant concern of biotechs regarding outsourcing development and manufacturing is capacity at CDMOs, at other times matching up capabilities. But throughout 2025, it’s a third “c” – customer service  – that's been a focal point. So what do we mean by customer service?

CGT Industrialization Starts With CDMO Alignment

Fragmented processes are stalling progress. By aligning CDMOs through transparency and standards, developers can move past the COGS obsession and stabilize the supply chain.

INDUSTRY INSIGHTS CONTINUED

Conduct Early-Phase Studies To Improve Manufacturability, Mitigate Risk

While clinical efficacy is the critical benchmark for any drug program, ensuring manufacturability is also vital. An experienced CDMO can help you establish efficient and cost-effective production strategies.

Strategies For Engineering Mammalian Cells

Using cells with a pre-engineered TARGATT™ landing pad, we achieve inducible expression within just 4-6 weeks after donor plasmid creation, significantly reducing development time and effort.

Why Supply Chain Integration Matters In Advanced Therapy Manufacturing

Fragmented supply chains increase risk and delay execution. Integration is key to establish a unified framework that enhances control, reduces administrative burden, and ensures program predictability.

Optimizing Cell Therapy Analytics Through DoE Methodologies

Design of Experiment (DoE) methods streamline the development of robust, phase-appropriate potency and functional assays, ensuring testing that supports scalable cell therapy development.

Establishing A Versatile Platform For Intensified Lentiviral Vector Manufacturing

Accelerate access to high-quality, cost-effective lentiviral vectors with our intensified TFDF-based manufacturing platform, delivering multi-fold yield improvements and space-efficient production.

Clinical Apheresis: Unlocking Quality For CAR-T And Cell-Based Therapies

Specialized cell collection services depend on access to a large, diverse donor pool as well as robust donor screening and efficient collection practices.

Raising The Bar In Gene Therapy

Learn how a science-driven and digitally structured approach reduced onboarding timelines for gene therapy from 12 months to just 3, setting a new benchmark in technology transfers.

SOLUTIONS

End-To-End Services: Discovery To Commercialization

Comprehensive global services accelerate biologics and cell therapy development, offering discovery, GMP manufacturing, and advanced platforms for efficient preclinical, clinical, and commercial stages.

Capabilities Update October 2025: Cell & Gene Therapy

Operating from state-of-the-art GMP facilities, we provide services to commercial, academic, and government clients, with innovation through GMP manufacturing, QC testing, to aseptic fill/finish.

An End-To-End Partner From Concept To Clinic

Explore the full scope of integrated services spanning multiple advanced therapy modalities, development, and GMP manufacturing. See models support programs from concept to clinic.

Immunotherapy Development

Immunotherapy stimulates the immune system to fight cancer. Using human primary cells instead of immortalized lines improves relevance, reflecting in vivo conditions for better therapy development.

Plasmid DNA Platform

Whether your program requires research-grade (RG), high-quality (HQ), or GMP-grade pDNA, we provide manufacturing solutions backed by quality control, regulatory expertise, and full traceability.

Optimizing CGT With Lean Principles

See the outline of lean manufacturing strategies for cell and gene therapies, emphasizing digitization, automation, and hybrid batch records to enhance efficiency and scalability.

OUTSOURCED PHARMA CAPABILITIES UPDATE

Find Your New CDMO At Outsourced Pharma Capabilities Update

CDMOs in biologics, cell and gene, and small molecule share their capabilities and available capabilities. See for yourself why this virtual event has become a wildly popular resource to identify options for your development and manufacturing needs.

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