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By Louis Garguilo, chief editor, Outsourced Pharma | At times the predominant concern of biotechs regarding outsourcing development and manufacturing is capacity at CDMOs, at other times matching up capabilities. But throughout 2025, it’s a third “c” – customer service (or more accurately the lack of it) – that has been a focal point. So what do we mean when we specifically point to customer service? | |
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Fostering Effective Sponsor–CDMO Collaboration (Trust vs. Oversight) | By Outsourced Pharma Live | This segment of the Outsourced Pharma Live event, “Small Molecule Outsourcing: Getting Timelines, Tech Transfer and Analytics Right,” addresses how to balance trusting a CDMO as a subject-matter expert with maintaining sufficient oversight through clear KPIs, targeted on-site presence at critical milestones, and a partnership mindset where both sides work to enable each other’s success and demonstrate ongoing trustworthiness. |
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INDUSTRY INSIGHTS CONTINUED |
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The Commercial Advantage Of Softgels | Article | By Fergus Binnie, Douglas CDMO | Among oral dosage forms, softgel capsules stand out as a versatile and high-performance option — offering superior delivery characteristics, consumer appeal, and brand differentiation. |
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Extractables And Leachables: Risk Management And Analytical Solutions | White Paper | By Matthew St. Lawrence, Todd Sprouse, M.S., and Erik Feldmann, Ph.D., Cambrex | Partnering with a CDMO that offers comprehensive and robust E&L studies can help facilitate a smooth product launch by ensuring minimal impact from impurities, all while mitigating risks. |
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Formulation Strategies For Enabling 'Undevelopable' Compounds | Poster | By Dave A. Miller, Daniel J. Ellenberger, Justin M. Keen, et al., AustinPx | Enhance the bioavailability of poorly soluble drugs and outperform traditional MBP methods by producing dense amorphous dispersions in pharmacokinetics and dissolution. |
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Innovative Microencapsulation Technology | Adare Pharma Solutions | Consider how microencapsulation by coacervation can transform your formulations, ensuring smooth mouthfeel, effective taste masking, and customized release profiles. |
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OUTSOURCED PHARMA CAPABILITIES UPDATE |
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CDMOs in biologics, cell and gene, and small molecule share their capabilities and available capabilities. See for yourself why this virtual event has become a wildly popular resource to identify options for your development and manufacturing needs. |
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