Case Study

Overcoming Supply Chain Roadblocks To Ensure Reliable Complex OSD Delivery


Pfizer CentreOne's Ascoli site successfully delivered complex oral solid dosage (OSD) therapeutics by overcoming supply chain obstacles. Despite facing a technical challenge that caused a loss of visibility of demand signals, the Ascoli site maintained on-time in-full (OTIF) delivery rate of over 90%.

In 2020, a global pharmaceutical client, formed by the merger of two predecessor companies, relied on the Ascoli site for the production of OSD medications. However, in 2022, as it became a separate legal entity, the client faced a challenge and had to separate from services acquired from the predecessor companies, resulting in the client's supply chain management platform being inactive for a month. To overcome this, the Ascoli site implemented a proactive approach to stock-building activities and accurately planned to meet demand. Effective communication with the client and continuous evaluation and adjustment of strategies played a crucial role in ensuring a reliable supply of complex OSDs.

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