FDA Product Recalls: A Wake-Up Call For Life Sciences Manufacturers
A recent survey by MasterControl highlights significant challenges life sciences manufacturers face regarding FDA product recalls. Despite 65% of consumers being aware of recalls, 68% don't proactively check for recalls on products they use, creating a gap in recall effectiveness. Additionally, consumer trust in the safety and quality of medications is waning, with only 52% expressing confidence in the manufacturing process. Generational differences further complicate recall management, as younger consumers are more likely to continue using recalled products.
The survey emphasizes the need for manufacturers to prioritize transparency, simplicity in returns, and compensation to rebuild trust. It also reveals that over half of respondents would avoid purchasing previously recalled products, underscoring the long-term impact on brand reputation.
Discover why manufacturers must adopt more consumer-centric recall strategies to maintain trust and safeguard their market position by reading the full article below.
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